IT Support Engineer

Eleving Group is publicly listed international fintech company founded in 2012. Today, we operate in 18 countries across 3 continents, providing consumer, vehicle, and smartphone financing. With more than 4600 employees worldwide, we are driven by innovation, growth, and commitment to make financing accessible.

Strive for a way-way up with Eleving

We are looking for an IT Support Engineer to join our innovative team, where you will play a crucial role in supporting daily business operations related to IT infrastructure.

What you'll own:
End User Support: Provide support for Microsoft Windows workstations, Microsoft Office 365, Jira, and other applications.
Atlassian product management (Jira and confluence)
Application Management: Install and configure end-user applications, manage licenses, and oversee the cost approval process.
Inventory Lifecycle Management: Order new equipment, handle warranty cases, and ensure sufficient stock levels.
Telephony Equipment Management: Configure IP phones and provide support.
Print Equipment Management: Configure printers and manage timely supply deliveries.
Workplace Equipment Setup: Set up IT equipment for new workspaces.
Information System Administration: Manage Active Directory, O365, and Azure AD.
User and License Management: Manage information system users, access rights, licenses, and subscription services.
SLA Tracking: Monitor service level agreements in Jira.

What you'll bring:
Proficiency in Windows 10/11, Active Directory, and O365 administration.
Atlassian product management skills (Jira and confluence)
At least 1 year of experience in end user support.
Strong English speaking and writing skills.
Excellent problem-solving abilities.

Bonus points for:
Basic understanding of computer networking
Experience in inventory lifecycle management and vendor relations

What we offer:
Gross monthly salary between €2000 and €3000
Health insurance from Day 1
Annual bonus and generous referral program
Work your way: hybrid, flexible, and 2 weeks from anywhere
Growth opportunities across regions & markets
Active social agenda with cool team events