GTM Operations Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role

Adyen is looking for a GTM Operations Manager in North America who will facilitate the execution of the regional GTM strategy and spearhead the collaboration between the commercial functions (Marketing, Business development, Sales, Partnerships, Account Management). Based in our San Francisco office, this role is crucial for driving revenue growth and fostering operational efficiency through strong partnership with the regional commercial leadership. You will play a pivotal role in connecting cross-functional teams, streamlining global processes, and creating accountability for achieving results.

Together with the global GTM Operations and Revenue Technology teams, you will help drive a universal, end-to-end commercial process that is continuously optimized to meet the needs of our markets. You will also collaborate with the regional analytics team to translate data insights into actionable growth opportunities.

What You’ll Do

Key Responsibilities

Partner with NA regional leadership (President, VP’s, Heads of) to elevate GTM execution, including operationalizing strategic initiatives, leading workshops and business reviews, and co-creating and facilitating the execution of the GTM strategy.

Translating insights into improvements and solutions, and driving teams to solve them.

Championing and executing the global Revenue Operations agenda and initiatives

Understand process gaps that degrade data hygiene in NA and identify operational improvements

Influence implementation and enablement of processes, systems and tools

Support commercial goal setting for the region in collaboration with Regional Analytics

Align on prioritization with Revenue Technology and the global GTM Ops team

Connect the dots with other regional teams to exchange best practices

Who You Are

7+ years experience in similar roles (Revenue Operations Specialist, Sales Operation Manager, Salesforce consultant) and working with cross functional teams

Proven track record of supporting GTM team's revenue generating efforts

Experience in advising and working with senior stakeholders on strategic initiatives

Program management skills

Ability to identify growth opportunities and translate them into solutions

Strong storytelling skills where you effectively communicate value

Strong experience in change management and realizing process adoption

Strong strategic thinking, data-driven mindset and decision making

Diversity, Equity, and Inclusion at Adyen

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.

If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.

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