IoT Solutions Architecture Manager (Americas only)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable and growing.

We are hiring an IoT Solutions Architecture Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery.

Location: This is a remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will therefore need to be located in one of those three Geos to manage that specific team that spans few timezones from you

Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Our Field Engineers are thought leaders helping our customers solve hard problems. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also team drivers that take pride in team and company wins.

The role entails

Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services

Solve customer problems by promoting our technologies and being a trusted advisor

Work remotely in a single major time zone

Coach, mentor, and offer career development feedback

Identify and measure team health indicators

Implement disciplined engineering processes

Represent your team and product to stakeholders, partners, and customers

Develop and evangelise great engineering and organisational practices

Plan and manage progress on agreed goals and projects

Be an active part of the leadership team, collaborating with other leaders

What we are looking for in you

Exceptional academic track record from both high school and university

Bachelors degree in Computer Science or related technical field

Extensive embedded Linux experience - Yocto or other

Extensive Linux experience - Debian or Ubuntu preferred

Fluency in at least one of Golang, Python, C, C++, or Rust

Ability to manage a small team

Experience with customer engagements

Professional written and spoken English

Excellent interpersonal skills, curiosity, flexibility, and account