Customer Advocacy & Customer Marketing Graduated Internship (12 months)

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Team:

The European Customer Advocacy Department is responsible for bringing the voice of the customer to life and identifying the right customers to build and promote their successful implementations in a multitude of ways.

The Role: The Customer Advocacy, EMEA - Intern will have an opportunity to work on a diverse set of Advocacy initiatives and will gain capabilities in customer relationship building, story telling, data management & accuracy across our customer references, marketing tools, event preparations and other skill-sets reporting to the Senior Manager, Customer advocacy.

The work you’ll do:

Focus on UKI, France, Iberia/LATAM, Italy, Nordics and Benelux regions as a start

Support marketing assets development to showcase our customer’s success

Conduct interviews with Sales field/Value Engineers for story qualification

Own some part of the event and follow the customer advocacy process

Deliver regular refreshers on where and how to find Customer Advocates/stories, support sales references

Report on customer advocacy activities to the manager in Europe

Maintain Monday Board and Salesforce dashboards

Own and execute on work streams within journey sprints

The qualifications you need:

Proven project leadership and project management experiences

Excellent communication skills (verbal and written)

Full professional proficiency in English is a must. Spanish / French is a plus

Highly organized and outcomes-oriented way of working

Know your way around Excel, PowerPoint, GDrive, open to AI usage

Value building relationships with colleagues and customers

Think creatively

Enjoy social media and have a great interest in software

Be a team player and provide support in several different types of projects to help increase marketing impact on the business

Graduated Bachelor or Master degree

Available for 12months for 40h per week.

What Celonis can offer you:

Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.

Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.

Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.

Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.

Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.

Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.

Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.

Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inc