Product Lead, BillPay Mexico (SPEI)

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.

ABOUT CLARA Clara is the leading spend management platform for businesses in Latin America. We provide corporate cards, expense management, and AP automation across Mexico, Colombia, and Brazil. Our mission: give every company in Latin America complete control of their spending.

Small, high-powered squads. Senior engineers. AI tools baked into how we work. The person running product for a squad doesn't just write specs — they own outcomes end to end.

ABOUT THE ROLE SPEI is Mexico's primary interbank payment rail. For Clara customers, it powers everything from supplier payments to tax disbursements to payroll runs. BillPay Mexico is the product that makes this seamless — domestic and cross-border transfers, payment tracking, reconciliation, and the compliance layer that keeps everything clean with SAT, CNBV, and banking partners.

This is a squad lead role reporting directly to the Global Product Director. You'll own the full BillPay product experience for the Mexican market: payment flows, bank partner integrations, disbursement reliability, and the back-office tooling that supports operations and finance. You'll work closely with engineers, design, banking infrastructure, compliance, and enterprise sales teams.

This role requires physical presence in Mexico City — we're in active conversations with banking partners and regulators, and showing up in person matters.

WHAT YOU'LL DO

Own discovery, prioritization, and outcomes for the BillPay MX squad — understand why payment success rates move, why reconciliation breaks, and why customers churn, not just what launched

Build deep understanding of SPEI infrastructure: clearing windows, return codes, CLABE validation, and failure propagation — and extend that to cross-border flows (FX rails, correspondent banking, settlement timing)

Maintain and evolve banking partner relationships from a product perspective: know what integration contracts allow, where bottlenecks are, and what needs to be negotiated next

Own compliance signals: SAT requirements, CNBV guidelines, and PLD/AML obligations for transfer products

Define and track the metrics that matter: payment success rate, settlement time, reconciliation error rate, time-to-resolve for failed transfers, and BillPay contribution to customer retention

Design and iterate on disbursement workflows — from single transfers to bulk payment runs for hundreds of suppliers

Prototype with AI tools (Cursor, Claude Code, v0) before committing engineering time

Contribute straightforward code changes (copy, config, feature flags, simple UI, analytics) through engineer-reviewed PRs

Work in Git daily: read PRs, understand what shipped, follow what's blocked

WHAT WE'RE LOOKING FOR

Experience

5+ years in product management, with at least 2 years owning a payments, banking, or financial infrastructure product

Track record of shipping products that moved business metrics — not just features that launched

Hands-on experience with payment rails, banking APIs, or financial infrastructure at a product level

Comfortable working with engineers as peers, not through project managers or coordinators

Domain knowledge — payments

Deep understanding of SPEI: clearing cycles, error handling, CLABE structure, and how to design reliable retry and fallback flows

Familiarity with cross-border payment rails: FX conversion, correspondent banking, SW