Key Account Manager South Region (Gerente de Contas Estratégicas Região Sul) - Porto Alegre / RS / Br (Hybrid)

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Key Account Manager to manage and grow a strategic portfolio of existing Clara clients in the Southern region of Brazil. Preferably based in Porto Alegre, this person will be responsible for building long-term relationships with clients and, above all, driving sustainable growth within the portfolio by identifying expansion opportunities, increasing usage, and driving adoption of new Clara solutions.

We're looking for someone with commercial energy, an ownership mindset, and a strong results orientation, who can turn deep client knowledge into concrete business opportunities — proactively, not just in response to client demand. This is a strategic account management role, with close client engagement and strong interface with Customer Success, Sales, Credit, Product, and other internal areas. Success in this role will be directly tied to the ability to retain, develop, and expand clients, increasing the value generated through the relationship with Clara.

Key responsibilities:

Manage and grow a portfolio of strategic existing clients in the Southern region.

Build strong, long-term relationships with different stakeholders and decision-makers, including C-level executives.

Develop a deep understanding of each client's business, challenges, and financial processes, identifying value-generation opportunities.

Develop and execute growth strategies for the portfolio, with an explicit focus on increasing TPV, revenue, usage, and share of wallet.

Identify upsell and cross-sell opportunities, expanding the use of Clara's solutions within client accounts.

Proactively identify opportunities, rather than limiting activity to client-driven demand.

Lead commercial negotiations and expansion processes with clients.

Create account development plans for key accounts, prioritizing the opportunities with the greatest business impact.

Monitor portfolio health indicators, identifying risks, opportunities, and action plans.

Conduct meetings, business reviews, and in-person client visits.

Work in partnership with Customer Success, Sales, Credit, Product, and other areas to unlock opportunities and ensure a consistent experience.

Develop relationships within the Southern region's business ecosystem and represent Clara at relevant events and initiatives.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

Experience in Key Account Management, Account Management, or large B2B account management, with a track record relevant to the seniority of the role.

Proven experience developing and growing existing client portfolios.

Strong commercial orientation and ability to identify and convert upsell, cross-sell, and account expansion opportunities.

Strong negotiation