[Coupang] Director, Compliance (CIC Compliance Head)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking an experienced compliance professional to lead Coupang's Data Privacy, Information Security, and Cloud Service compliance programs. Recognizing that full mastery across all domains is rare, we welcome candidates who demonstrate deep specialization in either (1) Data Privacy & Information Security or (2) Cloud Service Compliance. This leader will oversee compliance strategy, certification readiness, monitoring frameworks, and cross-functional alignment to ensure our cloud, data, and security environments meet applicable regulatory and industry standards.

What You Will Do

Lead the development and execution of compliance strategies across data privacy, information security, and/or cloud service compliance

Conduct compliance gap analyses and drive remediation plans

Build and maintain compliance monitoring checklists

Design and sustain administrative, technical, and physical security compliance programs

Partner with engineering, security, privacy, legal, and product teams

Oversee compliance management for Coupang Intelligent Cloud Service

Provide executive-level updates on compliance posture

Analyze regulatory changes and integrate requirements

Mentor and develop a high-performing compliance team

Basic Qualifications

Bachelor's degree and 10+ years of relevant experience

Deep specialization in either Data Privacy & Information Security or Cloud Service Compliance

Experience identifying and remediating compliance issues

Experience developing compliance monitoring checklists

Technical proficiency in cloud, security, or privacy frameworks

Strong stakeholder communication skills

Preferred Qualifications

Data Privacy & Information Security Track

Extensive experience in data privacy compliance

Strong knowledge of security controls

Experience with K-ISMS-P, ISO 27001/27701

Cloud Service Compliance Track

Hands-on experience with AWS, Azure, or similar platforms

Understanding of cloud compliance architectures

Experience with certifications such as CSAP

Recruitment Process and Others

Recruitment Process

Application Review - Job Fit Interview - Focus Interview - Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (