Senior Product Manager (Pay-Supernova)

About us

The fintech business of Coupang is reimagining financial services for both our consumers and sellers, so they can do more with their money.

Coupang Pay focuses on delivering innovative payment and financial services solutions to everyone who uses the Coupang app — from customers buying products on Coupang.com, to marketplace vendors, and restaurants that offer their services via Coupang Eats. We develop solutions with our latest tech innovations to serve the growing needs of Coupang’s customers in Korea and Taiwan. This includes Coupay, an online wallet with a proprietary one-touch payment capability.

In particular, we are rapidly scaling the Wow credit card, a co-branded card that offers industry-leading rewards as part of our efforts to maximize customer values. For sellers, we are building out multiple liquidity options to help small and medium sized enterprises grow their business, using BaaS (Banking as a Service) capability.

If you want to leverage your extensive experience within the fintech space, join us. We help customers spend less time checking out so they can spend more time shopping for what they love.

About the New Fintech Product Team

Coupang’s fintech organization is continuously innovating to provide financial services that go beyond the shopping experience. The newly launching New Fintech Product will be a core offering within the Coupang ecosystem, designed to transform customers’ financial lives. It will create new value across various areas such as payments, asset management, and financial accessibility. We are looking for a key talent to lead the entire product lifecycle—from initial planning to development, launch, and scale.

The Role

We are seeking an experienced Product Manager with a strong background in new product development and leading large-scale projects. This role will be instrumental in defining and building Coupang’s new fintech product from the ground up, delivering innovative and customer-centric financial experiences.

Key Responsibilities

Define the product vision and strategy for Coupang’s New Fintech Product

Lead the development and successful launch of a product from 0 to 1

Drive and execute large-scale projects impacting millions of customers

Design and implement innovative features that address customer financial needs

Continuously improve the product through experimentation, customer feedback, and data analysis

Collaborate cross-functionally with design, engineering, risk, operations, and other teams to execute the product roadmap

Develop product strategies for global expansion and localization

Build, inspire, and lead a team of Product Managers while evangelizing the product vision internally and externally

Qualifications

7+ years of experience in Product Management

Proven experience in developing and launching products from 0 to 1

Demonstrated success in leading large-scale projects

Strong customer-centric mindset and problem-solving skills

Bachelor’s degree or higher in a technical or quantitative field

Excellent written and verbal communication skills in English – preferred

Understanding of marketplace or consumer platform business models – preferred

Key Traits & Competencies

Ability to thrive in a fast-paced, data-driven, ambiguous, and entrepreneurial environment

Strategic thinking combined with strong tactical execution

Strong analytical and problem-solving skills with the ability to derive insights from complex data

Proven ability to communicate effectively and influence stakeholders, including executive-level audiences

Recruitment Process and Others:

Recruitment Process

Application Review - 1st Interview - 2nd Interview – Offer

The exact nature of the recruitment process may vary according to the specific job, and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage