[Coupang] Principal, HR Technology Architect

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Description

People Systems Administration(PSA) team owns and evolves Coupang's recruiting and related HR technology ecosystem. Supporting more than 14 platforms, PSA is responsible for system stability, technology adoption, integration architecture, and platform governance across the recruiting landscape. The team works closely with Recruiting, People Operations, Corporate IT, and global technology partners to improve scalability, operational excellence, and business value. Beyond day-to-day operations, PSA is building the foundations for data-driven decision making and future AI-enabled capabilities.

Role Overview

Coupang operates a complex technology ecosystem that connects recruiting platforms, enterprise integrations, data flows, and emerging AI capabilities. As this ecosystem continues to expand, People Systems Administration(PSA) is investing in dedicated leadership for architecture, integration governance, and data strategy. This is not a traditional system administration role. As a Principal-level individual contributor, you will influence technology decisions, define scalable standards, and shape the future direction of Coupang's recruiting and associated HR technology landscape. Working closely with Recruiting, People Operations, Corporate IT, and global technology partners, you will help build the foundations that enable future growth, automation, and AI-driven innovation.

What You Will Do

Own the architecture strategy and integration roadmap for Coupang's recruiting technology ecosystem.

Establish and govern integration architecture standards across recruiting systems, including APIs, webhooks, middleware platforms, and data flows.

Lead technical reviews and architectural assessments for platforms such as Greenhouse, Eightfold, BrightHire, and internally developed solutions.

Serve as the primary technical escalation point for complex cross-system incidents, coordinating root cause analysis and resolution across multiple vendors and stakeholders

Partner with Corporate IT, Security, Privacy, and Compliance teams to strengthen governance, risk management, and data protection practices across the recruiting technology ecosystem.

Develop long-term technology roadmaps, integration strategies, and AI-ready data foundations that improve scalability and maximize the value of existing technology investments

Basic Qualifications

Experience influencing technology decisions across multiple stakeholder groups without direct reporting authority.

7+ years of experience in IS / HRIS Architecture, Enterprise Integration Engineering, Technical Product Management, or related disciplines.

Strong experience designing and supporting enterprise integrations using REST APIs, SOAP APIs, webhooks, middleware platf