Site Director

S'more about the team:

Reporting into the Senior Director of National Production, you will oversee all fulfillment processes (warehouse, portioning, and pick & pack) within a HF Distribution Centre. Your focus is to ensure that our customers receive a perfect box on time; create, develop, and manage a high-performing team; and drive continuous improvement initiatives and process rollouts to achieve cost and operational targets.

As part of the Leadership Team, you will play a key role in shaping and building HelloFresh’s operational scale and capability of the future, as we strive to win our customers with high levels of service, quality and choice.

Lettuce share what this role will be responsible for:

Lead a team multi-department team consisting of Operations Managers, Supervisors, and Coordinators/Team Leaders

Build and develop a high-performing culture, with focus on leadership, accountability, engagement, continuous learning and speed/agility

Set up, manage, and be accountable for key performance indicators and targets, with focus on employee safety, food safety, quality, order accuracy, cost, and on-time delivery

Build strong relationships with Planning, Supply Chain, and Logistics leaders and teams to deliver production plans that optimize product freshness, on-time delivery, while delivering on DC targets

Make tomorrow better than today! Drive continuous improvement by collaborating with teams/Ops Excellence in identifying, scoping, and delivering initiatives and leading/coaching teams through positive and focused change

Facilitate root-cause analysis and implement corrective actions to prevent recurring product and performance issues

Define, improve, and setup standard processes, onboarding, and training in all fulfillment processes - Warehouse, Portioning, and Pick & Pack

Ensure that the DC achieves and/or exceeds the Global DC Audit and regional Occupational Health & Safety standards; oversee facility and equipment upgrades and maintenance to achieve and/or exceed standards

Work with Ops Excellence, SCM Tech, and other CA/global resources to enable our team and deliver on system, data, and process improvements within the DC

Lead and build a work environment focused on Health & Safety. Work in compliance with OH&S acts and regulations.

Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.

Other duties as assigned

Sound a-peeling? Here's what we're looking for:

10+ years of Manufacturing and/or Supply Chain experience with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field

Strong understanding of OHS and Food Safety and its application in a warehouse and production environment

Experience with managing a large scale operations with multiple management tiers and large employee headcount

Energy, enthusiasm, and a can-do attitude. Used to working in a high pressure, fast paced, and constantly changing environment

Drive and self-motivation. We seek a leader who competes to win and have the burning desire to make a meaningful difference in our business and lives of our employees

An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability in all levels

An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems

Strong understanding of manufacturing and warehouse systems and controls

Ability to handle multiple projects and assignments able to prioritize and meet budgets deadlines and achieve objectives;

Ability to maintain sensitive and confidential information;

Professional certifications and/or licenses with Lean Six Sigma preferred

Availability to travel within Canada up to 20% of the time

Let’s cut to the cheese, this is why you'll love it here:

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