RH Area Specialist

We are looking for a Ride Hailing Specialist you will be responsible for evaluating key business metrics to provide practical business oriented and actionable recommendations, coordinate multi-disciplinary groups and guarantee superior execution during rollouts and initiatives. This role requires a willingness to perform on-site operations and handle negotiations with outside partners.

Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities.
Develop and test data-driven hypotheses to improve overall business performance.
Gather, clean, and analyze data from various sources to generate actionable insights.
Collaborate and negotiate new initiatives & launchings with key internal & external stakeholders
Support the development and execution of local marketing strategies with cross-functional teams.
Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps.
Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics.

Capable of decompose big series of data into actionable insights.
Excellent written and verbal communication abilities.
Solid track record of managing negotiations with internal and external stakeholders.
Bachelor's degree in engineering, management, or similar background.
Experience using analytics tools such as Tableau, Looker Studio, or Power BI.
Comfortable managing and analyzing large datasets to drive operational improvements.
Experience in ride-hailing, food delivery, logistics, or mobility operations is a plus.
Advanced English proficiency (C1 level or higher).