Safety Governance Analyst

We’re looking for a Safety Governance Analyst to help make safety at inDrive measurable, consistent and auditable. You’ll map how safety processes really work across markets, test them through structured sampling and QA, and turn findings into clear standards, fixes and reporting. It’s a hands-on role for someone who is equally comfortable writing a SQL query, drawing a process map and drafting a procedure.

Map end-to-end safety processes, including incident intake, case handling, escalations and driver/rider actions, using BPMN or Lean methods, and identify gaps, risks and inefficiencies
Design and run QA and sampling reviews of safety cases and controls: define sample sizes, review criteria and scoring
Log findings, agree remediation actions with process owners, and track them to closure
Maintain the risk-acceptance register: log each entry, confirm the named acceptor and rationale, record sunset and review dates, and track entries falling due for review
Build and maintain the safety governance report pack using AI/automation tools, independently and on a regular cadence
Check safety data quality and flag inconsistencies in how incidents are classified and counted
Run root-cause analysis on safety trends and recurring findings, and propose practical process improvements

3+ years in safety operations, trust & safety quality assurance or process excellence
Practical knowledge of sampling and QA methodology, plus findings and remediation tracking
Strong SQL skills and experience with a BI tool (Tableau, Data Studio / Looker Studio or similar); you can build a full report pack on your own
Experience with process notation (BPMN or other)
Ability to write clear, structured standards and procedures
A structured, detail-oriented approach and confidence presenting findings to stakeholders
Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them
Fluent English
Strong plus:
Experience in ride-hailing, mobility, delivery or another business with offline safety risks
A certificate in data analytics