Sales Development Representative

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

As a Sales Development Representative, your role is to lay the foundation for Fin Sales by engaging with prospects and customers to help them understand the value of Fin, and moving them forward in the sales process. As Fin's first point of contact you’ll play a monumental role in showcasing the Fin brand! This is done by creating an impactful first impression and building momentum for not only the sales team, but the company as a whole. We’re creating a world-class sales organization, and are so excited you are interested in being an integral part of that!

We strongly believe in the overall growth and continued development of each new hire. When joining the Sales Development team at Fin, you join a community that believes in your future as a power-house closer! We're looking for folks dedicated to their development, excited to work in a fast moving environment, and strive to be better than they were yesterday.

What will I be doing?

Engaging with potential and current customers to assess mutual fit via Fin Inbox, phone, email & Linkedin

Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Fin’s potential customers

Working closely with Account Executives to build pipeline and drive deals

Maintaining an up-to-date knowledge of our product and the value we can provide our customers

Working with cross-functional partners to continuously better our workflows

Engaging in team development and mentoring

What skills do I need?

Excellent written and verbal communication

Exceptional listening skills & the ability to take quick action on what you’ve learned

Strong organization and time management

Intellectual curiosity and problem solving

Collaborative and coachable

Highly motivated and self-driven

Bonus skills & attributes

Bachelor's Degree preferred

0-3 years of work experience (Sales and/ SaaS experience is a +)

Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite

*Proof of eligibility to work in the United States is required.

The pay range for candidates within the Chicago is $33.51 - $41.86 per hour, along with incentive compensation ranging from approximately $21,870 - $26,123. For full-time employment, the estimated all-in annual compensation range (OTE) is $69,716 - $87,075. Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations. The hourly pay rate and incentive compensation is subject to change and may be modified in the future. This range is a good faith estimate only; actual compensation will vary based on hours worked and individual and company performance. This is a non-exempt, hourly position, and employees in this