Billing & Payments Analyst

### Обязанности
**Accounts Payable**
- Own the end-to-end accounts payable process: collect vendor invoices, record them accurately, and ensure all vendors are paid in time
- Maintain and monitor the AP Ageing report, flagging overdue or upcoming payables
- Manage the procurement taskboard, tracking and resolving all AP-related tasks and requests
- Collect W forms (W-9/W-8) from vendors and keep vendor tax documentation complete and up to date
- Maintain accurate records of purchase orders, invoices, and payments

**Billing & Customer Support**
- Respond to customer billing-related requests through ticketing systems and email
- Handle payment disputes and chargebacks end-to-end
- Process refunds and cancellations
- Perform ongoing billing system cleanup to keep subscription and customer records accurate
- Process internal and external requests for changing customer details, pricing options, and other information in the billing systems
- Collaborate with the Sales and Customer Support teams on customer billing queries and outstanding balances

### Требования

### Условия