Senior Technical Program Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London or Remote (UK) | 💰Competitive base salary and stock options | Benefits

At Monzo, our mission is to make money work for everyone, everywhere. We’re looking for Senior Technical Program Managers to join our Engineering teams across Payments and Business Banking, helping us deliver complex, high-impact programmes as we continue to grow.

Depending on the team you join, you could be:

Payments : helping us ship more and better payment products, working across teams to solve complex technical challenges and improve how money moves for millions of customers.

Business Banking : helping us build Monzo into the financial control centre for SMEs. You’ll work across teams to deliver features, services and integrations that make running a business simpler from invoicing and expenses to payments and automation.

Both roles have a wide remit and involve working across engineering, product and other teams at Monzo. We’re looking for people who can bring clarity to complex technical programmes, influence across teams and help turn ambitious ideas into meaningful outcomes for our customers.

Key Responsibilities:

Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines

Manage cross-collective programs:

Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition

Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery

Manage dependencies, timeline and sequencing of delivery

Drive effective decision making to remove blockers and speed up delivery

Ensure operational effectiveness across your collective/area

You should apply if:

You have 5+ years of experience managing complex technology programs or products from inception to launch

You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership

You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further

You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with

You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution

You are comfortable personally diving deep into the data and architecture to make good decisions in complex situations where there’s often no “right answer”

The interview process:

Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.

Initial Call (45 mins) You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell y