Solutions Engineer - Germany (Public Sector, NGOs & Education) (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
The Role: How you'll make an impact at Personio
The ideal candidate is based in Munich or Berlin.
Bring your drive. Make a difference. Join our Solutions Engineering team at Personio and be a part of something big, not just for yourself, but for your teammates and your customers. Together, we're building relationships, solving problems, and impacting the way people experience work every single day.
As a Solutions Engineer, you will be part of the Go To Market organization, reporting to a Manager of Solutions Engineering. You will work primarily with our German sales team dedicated to serving the public sector, NGOs and education. You will support sales opportunities and drive customer acquisition, while working on fun and challenging projects that help grow our business. You will also be the interface between Sales, Product & Engineering, Customer Success, and Data Privacy on technical topics and product-related projects.
Role Responsibilities: What you'll do
Partner with Sales throughout the sales cycle to understand customer needs and support successful deal execution.

Run structured discovery to uncover business, functional, technical, security, and procurement requirements.

Translate customer requirements into practical solution approaches and tailored product demonstrations.

Support technical validation and address customer questions and objections.

Contribute to RFI, RFP, and public tender responses.

Collaborate with Product, Security, Legal, Implementation, and other internal teams to bring the right expertise into customer engagements.

Develop expertise in public sector procurement, buyer dynamics, security, and compliance requirements.

Help articulate customer value through ROI/TCO and value engineering.

Share customer feedback and contribute to reusable demos, assets, and best practices.

Continuously develop your product, technical, and public sector knowledge.

You will support other regions/markets as required.

You will travel to customer sites as needed (10-20% of time).

Role Requirements: What you need to succeed
2-3+ years of experience in Solutions Engineering or a similar customer-facing technical role.

A good technical foundation and understanding of SaaS, IT infrastructure, IT stack, and security concepts.

Ability to translate customer requirements into practical solution approaches.

A customer-centric and commercially driven mindset.

Strong analytical and data-driven thinking, with the ability to rightsize your efforts based on customer and business needs.

Experience with security and compliance topics, such as ISO/IEC 27001 and GDPR/DSGVO. Knowledge of BSI IT-Grundschutz or C5 is a plus.

Experience with value engineering and ROI/TCO quantification, or a demonstrated ability to develop these skills.

A clear and structured communication style, with the ability to adapt to different audiences.

Native-level or fluent German and full professional proficiency in English.

Exposure to national and EU-wide public tender processes. Knowledge of relevant public procurement regulations is a plus.

Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that m