Principal Technical Product Manager - Publishing Platform, Content Access Platform

Technical Product Managers combine deep technical knowledge with product leadership to deliver key Riot Games products and experiences that make it better to be a player. Technical Product Managers drive strategic vision across Riot's products and technologies. By leading multidisciplinary teams, they solve complex technical and user-experience challenges to deliver impactful solutions.

As a Principal Technical Product Manager on the Commerce (Store) team, you will own and operate large-scale, distributed services that support millions of Riot players worldwide, enabling them to purchase digital goods such as champions and cosmetics within their favorite games. Working closely with game studios, you’ll help identify and deliver platform solutions that prioritize efficiency, scalability, and reliability for developers, while powering in-game experiences across all of Riot’s titles. Your primary focus will be on Storefront experiences across numerous channels within the Riot ecosystem, as well as the critical inventory fulfillment systems that support them. Your expertise will extend across adjacent Commerce product spaces including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will report to the Director of Technical Product Management of the Commerce team within Publishing Platform.

Responsibilities:

Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players

Bring strategic structure and clarity to Commerce's hardest, most ambiguous initiatives so they're set up for long-term success

Lead a team of engineers to design, build, and operate critical microservices for managing store, inventory fulfillment, and randomization based systems for Riot’s players and fans

Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows

Work with teams of experts across the company to design, prototype, build, and ship new features

Help ensure that your team is consistently executing with excellence

Be part of a rotational on-call schedule for live product and internal customer support when required

Work with technical and non-technical customers to understand their requirements and design solutions that fit their needs

Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads

Required Qualifications:

10+ years of relevant experience in Technical Product Management or a related engineering/technical field

Experience leading backend engineering teams to design, build, operate, and maintain large scale microservice ecosystems

Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority

Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads

Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics

Track record owning platform, developer-tools, or systems products with internal customers

Experience integrating agentic AI tooling into product management processes and craft

Desired Qualifications:

Experience building ecommerce platforms and experiences including payments, fulfillment, fraud, store, inventory, and admin tools

Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity

Experience designing products for internal technical customers such as game teams, engineers, or platform partners

Experience working in games, live services, consumer technology, entertainment, or another globally scaled product environment

Experience creating reusable platform capabilities