Principal Insights Analyst - Central Product Insights

The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is essential to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As a Principal Insights Analyst on Central Product Insights (CPI), you will leverage deep expertise in game analytics to help our games deeply understand their products & players and advance our collective skill in understanding our portfolio’s performance. You'll partner with leaders on game insight teams across the portfolio and lifecycle. You’ll conduct a wide range of complex analyses to help us understand the health of our products, players, and game experiences either individually or in partnership with analysts on game teams. You’ll build and manage scaled analytics tools, dashboards, and datasets that empower stakeholders across Riot’s entire portfolio.

Responsibilities:

Tackle complex & impactful game analytics problems across the Riot Games portfolio including foundational cross-game analytics, product health deep dives, and investigations into multi-game player behaviors and patterns

Apply machine learning and statistical modeling techniques to uncover insights in player behavior, forecast product performance, and support ecosystem-level strategies

Contribute to the development and refinement of analytics tools, dashboards, and datasets that support portfolio decision-making, in partnership with senior stakeholders

Mentor and develop game analysts on CPI

Work with central and game teams to drive consistency and efficiency in key reports

Partner closely with Data Engineering to productionalize central analytics tables and pulls

Model and mentor best practices in analytics craft, supporting the growth of fellow analysts and elevating overall analytical quality across the team and insights organization

Proactively identify player and business opportunities through deep analytical and strategic thinking

Required Qualifications:

Bachelor's degree in Economics, Statistics, Physics, Mathematics or a related discipline plus at least 8 years of relevant experience (an advanced degree can account for up to 2 years of experience)

2+ years experience applying analytics to games or other live-service products

Strong analytical skills across the entire stack (Tableau, SQL, Python/Pyspark)

Familiarity with game design/direction and product strategy

Experience conducting analytics to answer product or portfolio strategy questions

Experience synthesizing & socializing analytics results and distilling results into impactful recommendations for product leadership

Excellent communication and interpersonal skills along with the strong ability to collaborate effectively at all levels and departments of the organization.

Able to work independently and lead projects which require coordinating multi-party worksteams

Ability to own and drive workstreams collaboratively with cross functional partners across game design, engineering, data engineering, and product

Desired Qualifications:

Experience working with competitive PvP titles

Experience with developing and maintaining scalable data warehouse schemas and architecture to support analytical reporting needs.

Experience developing and deploying statistical or machine learning models

Advanced degree in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role