Senior Contracts Manager

About the role

We are looking for a sharp, highly-motivated, and innately curious Senior Contracts Manager. In this role, you will be a core member of the commercial legal team and a trusted partner to Sales, Revenue Operations, Business Development and Procurement. You will manage a high-volume sales pipeline, triage, and negotiate commercial agreements, and help evolve the playbooks, processes, and systems that enable Rippling to close deals efficiently and effectively. The role will report to the Assistant General Counsel, Commercial and will work closely with other legal and compliance team members and cross-functional stakeholders.

The ideal candidate is process-oriented, thrives in a fast-paced environment, and can juggle competing priorities. A curious go-getter with strong judgment, highly tuned organizational skills, a positive attitude, excitement to learn, and a sense of humor would excel in this role.
What you will do
Serve as key point of contact for Sales, Procurement, and Business Development, responding to intake requests and explaining contract positions
Draft, review, and negotiate a wide range of commercial agreements 
Manage negotiations with customers to help unblock deals while protecting Rippling’s risk profile 
Create scalable processes for managing commercial relationships and sales enablement, including operations to support efficient resolution of terms of service questions, non-disclosure agreements, partnership agreements, and other contract management issues
Develop, implement, and continually improve commercial legal playbooks, policies, and processes, including establishing best practices and training materials for cross-functional partners 
Help design and implement self-serve tools 
Track metrics related to deal velocity, contract cycles, and negotiation trends 
What you will need
8+ years experience in a contract management, legal operations or paralegal capacity at a fast-paced tech or SaaS company, with deep understanding of SaaS business models and terms
Bachelor’s degree or equivalent experience
Strong negotiation skills and ability to work directly with customer counsel 
Ability to prioritize, drive, and respond to multiple competing deadlines in a fast-paced, high-volume environment 
Strong organizational skills and meticulous attention to detail
Excellent interpersonal, verbal, and written communication skills
Demonstrated ability to analyze and solve complex problems in new areas
Team player who takes initiative and demonstrates curiosity about how our company and business works
Entrepreneurial mindset, self-starting, and comfortable working in a highly dynamic environment
Experience with CRM/CLM tools (Salesforce, Ironclad, etc.) and Slack
About the team
Our team keeps Rippling’s commercial engine running efficiently and compliantly by working to accelerate revenue while protecting the business. We support Sales, Business Development, and other GTM teams globally, advising on commercial strategy, negotiating increasingly complex deals, and enabling Rippling to continue to grow and scale. This role offers the opportunity to build and scale a world-class commercial legal function at a fast-growing company.

Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [контакты и ссылка отклика — после бесплатной регистрации]

Rippling highly values having employees working in-off