Workplace Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Workplace Manager

We are looking for a highly energetic, hands-on, organised, and tech-savvy Workplace Manager to join our global Workplace team. You will be based in Tokyo where this role will be responsible for owning the daily workplace experience for the office. You’ll report to our Regional Workplace Manager, based in Singapore, and work closely with the Country Manager in Tokyo to help ensure we are continually bringing an amazing office experience.

The core of the Workplace Manager role is to partner closely with leadership to develop and maintain an engaging and safe work environment, ensure organisational effectiveness, and manage all logistic and office related issues, including supervising external service providers. In addition to that, you will play a key role in being an ambassador & champion of our company culture.

What you'll do

Provide a welcoming environment for all visitors and staff – internal and external

Be the "go-to-person" for all incoming office related queries

Partner closely with IT, Onboarding, Events, Marketing, HR, and other teams to make sure that all teams are aligned on needs, changes, growth, and vibe in the office

Work with Employee branding & marketing teams for organising external events

Work with internal teams to provide access and support for a wide variety of visitor experiences such as candidate interviews, client visits, global visitors, trainings and more

Be the point person for all building-related contact with our building management team to coordinate all maintenance, repairs, and documentation as needed

Work with Security and IT to ensure that we are up to date and compliant in all areas of on site security management including emergency preparedness and visitor management.

Work closely with the Workplace managers across the region to understand and support all regional workplace needs and create a seamless experience across our Adyen offices

Manage suppliers and seek new ones when appropriate

Be responsible for coordinating our approach to CSR activities and champion the involvement of other offices members through a committee

Work with local leadership to develop the approach to plan & run team building events, offsites and other office celebratory events

Partner with the Workplace Project Team to manage all aspects of the office's space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested

Work closely with HR to help support any remote onboarding sessions and send out anniversary/care packages when necessary

Act as the Health officer（衛生管理者）on behalf for Adyen

Source and manage office discount schemes

Process incoming mail and invoices, translate where necessary and forward to appropriate teams

Other ad hoc admin support when required

Who you are

You are a passionate self-starter with the ability to thrive in a fast-paced environment

You make good decisions in the moment and to adapt and thrive in a global organization

You are a highly motivated team player where winning is more important than ego

You have a positive attitude, flexible, and able to hustle to get things done

You know how to push back and challenge the status quo

You are a people person and love working in a service-oriented role

Your qualifications

5+ y