Enterprise Account Manager - Tokyo, Japan

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity

As a Enterprise Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Japan. You will build and maintain long-term strategic partnerships with hotel partners, acting as a trusted advisor to support their business growth while driving mutual success. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

This role is ideal for individuals who enjoy building long-term business relationships, acting as a trusted partner to clients, and driving sustainable growth through collaboration and strategic partnership management.

In this role, you’ll get to:

Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market.

Introduce and explain the strategic benefits of the new B2B solution product.

Grow bookings, revenues and gross profit of assigned hotel partners through long-term relationship building and strategic partnership development.

Using data to develop business solutions and maximize Agoda’s accommodation availability, content competitiveness and business growth for hotel partners.

Evaluate existing partnerships and develop strategic account plans to strengthen partner relationships, identify growth opportunities, and optimize performance. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.

Build trusted, long-term relationships with hotel partners by understanding their business objectives and aligning Agoda’s solutions to support their growth.

Formulate project ideas, determine where opportunities exist and implement new approaches.

Work in a data-driven environment.

Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.

Prepare pitch presentations and materials.

Manage regular weekly/monthly supplier and internal reports.

What you’ll need to succeed:

Minimum 5 years’ experience in account management, business development, partnership management, or supply/e-commerce roles.

Strong relationship-building and stakeholder management skills with the ability to influence both external partners and internal stakeholders.

Think out-of-the-box