[Coupang] Director, Financial Planning & Analysis (Rocket Growth)

Job Description

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking a Director, FP&A to join the Rocket Growth Finance team, supporting one of Coupang's fastest-growing businesses. This role will serve as a strategic finance partner to the Rocket Growth CFO and business leaders, driving financial visibility, profitability, and sustainable growth. The successful candidate will lead forecasting, reporting, and variance analysis, translating complex financial and operational data into actionable business insights. This individual will develop and manage performance metrics that enable leaders to monitor business health, identify risks, and make data-driven decisions. A key responsibility will be conducting deep-dive analyses to understand the root causes behind performance trends and recommend corrective actions. The role will also own inventory loss management initiatives and partner closely with cross-functional stakeholders to improve controls and reduce leakage. In addition, the Director will monitor logistics and fulfillment costs, identify opportunities to optimize unit economics, and help maximize overall business profitability. Success in this role requires a highly analytical leader who can influence decisions, challenge assumptions, and drive measurable business impact.

What You Will Do

Drive profitability management across the business by evaluating revenue drivers, seller economics, fulfillment costs, and investment trade-offs to support sustainable growth.

Partner closely with business, operations, supply chain, and product leaders to develop and track key financial and operational performance metrics that enable data-driven decision-making.

Lead monthly forecasting, budgeting, reporting, and Plan vs. Actual variance analysis, identifying performance drivers, emerging risks, and opportunities for improvement.

Own financial oversight of inventory-related losses, partnering with cross-functional stakeholders to identify root causes, strengthen controls, and implement loss-reduction initiatives.

Monitor and analyze logistics, fulfillment, and return-related costs, driving initiatives that improve efficiency, unit economics, and overall business profitability.

Conduct deep-dive analyses across seller cohorts, product categories, pricing structures, and customer behaviors to influence business strategy, policy decisions, and growth initiatives.

Build scalable financial frameworks, reporting infrastructure, and analytical tools that improve forecasting accuracy, business visibility, and executive decision support.

Basic Qualifications

15+ years of progressive finance experience with a core concentration in FP&A and Corporate Finance within global tech, large-scale services, e-commerce, or high-growth industries.

5+ year